It worked fine, but we have now been informed by letter that the purple bags are to be replaced by another wheelie bin.

This area has a lot of two-storey flats with no access to the back, which means another bin will have to be left at the front of the house.

When I rang South Tyneside Council waste officer Bill McGill to say we did not want another bin – and I imagine many people feel as we do – I was informed it would have to be delivered, and then there would be an option of either not having it, having a smaller one or having none at all.

We were informed in the same letter that a roadshow would be held in Hebburn, on Wednesday, August 13, and any problems could be discussed there.

However, no roadshow was to be found. I have since been informed it was cancelled, but finding out why has been impossible.

This appears to have been a shambles from start to finish – a total waste of council tax money. Any chance of a scheme to recycle the people in charge?

Joan Hancock,
Hazelmoor,
Hebburn.