How South Tyneside NHS Foundation Trust measured up (National performance in brackets):

Staff suffering work-related stress in previous year: 29 per cent – (lowest 20 per cent)

Staff witnessing potentially harmful errors, near misses or incidents in previous month: 28 per cent – (lowest 20 per cent)

Percentage of staff reporting errors, near misses or incidents: 92 per cent – (below average)

Staff experiencing physical violence from patients or relatives in last year: 15 per cent – (highest 20 per cent)

Staff facing physical violence from staff in last year: one per cent – (average)

Staff experienced harassment, bullying or abuse from patients or relatives in the last year: 29 per cent – (highest 20 per cent)

Staff experiencing harassment, bullying or abuse from fellow staff in last year: 14 per cent – (lowest 20 per cent)

Perceptions of effective action from Trust towards violence and harassment: 3.64/5 – (highest 20 per cent)

Staff job satisfaction: 3.35/5 – (below average)

Work pressure felt by staff: 3.11/5 – (lowest 20 per cent)

Staff intention to leave jobs: 2.69/5 – (below average)


How South Tyneside Primary Care Trust compared to the national average, of all 175 acute Trusts surveyed in England (National performance in brackets):

Percentage of staff appraised within previous 12 months: 58 per cent (below average)

Percentage of staff receiving job-relevant training, learning or development in last year: 82 per cent (above average)

Percentage of staff working in a well structured team environment: 54 per cent (highest 20 per cent)

Percentage of staff having health and safety training in last year: 84 per cent (highest 20 per cent)

Percentage of staff suffering work related injury in last year: 11 per cent (below average)

Percentage of staff suffering work related stress in previous 12 months: 38 per cent (highest 20 per cent)

Percentage of staff witnessing potentially harmful errors, near misses or incidents in previous month: 14 per cent (lowest 20 per cent)

Percentage of staff reporting errors, near misses or incidents: 90 per cent (lowest 20 per cent)

Fairness and effectiveness of procedures for reporting errors, near misses or incidents: 3.32/5 (below average)

Percentage of staff experiencing physical violence from patients or relatives in last year: eight per cent (highest 20 per cent)

Percentage of staff experiences physical violence from staff in last year: one per cent (average)

Percentage of staff experienced harassment, bullying or abuse from patients or relatives in the last year: 20 per cent (average)

Percentage of staff experiencing harassment, bullying or abuse from staff in last year: 17 per cent (above average)

Perceptions of effective action from Trust towards violence and harassment: 3.59/5 (above average)

Staff job satisfaction: 3.42/5 (lowest 20 per cent)

Work pressure felt by staff: 3.03/5 (lowest 20 per cent)

Staff intention to leave jobs: 2.76/5 (above average)