HOUSING bosses have parted company with a contractor delivering a flagship home-improvement scheme on several estates across South Tyneside.
A new contractor is being sought to complete the Decent Homes scheme at Lukes Lane, Hebburn, Brockley Whins, South Shields, and the Viking Estate, Jarrow.
This follows numerous complaints from residents about delays in the programme and what housing officials called “quality and delivery issues” with scheme contractors Mitie.
South Tyneside Homes says outstanding work will be completed by the current contractor as part of a phased withdrawal, but work on all remaining properties will be carried out by the new contractor, with the programme anticipated to start in late summer.
Coun Jim Foreman, lead member for housing and transport for South Tyneside Council, said: “We have taken decisive action to address the quality and delivery issues we’ve been experiencing.
“We’ve listened to tenants and we know this has been a concern for them.
“We’re contacting all affected residents and would like to reassure them we are doing everything we can to minimise disruption, and ensure that all outstanding work is finished as swiftly as possible.
“We’re working closely with the current contractor and hope that there will be no further delays or performance problems.
“We are hoping to appoint a replacement contractor in the very near future to ensure that those residents waiting for work to commence can enjoy the benefits that the improvements will bring as soon as possible.
“We recognise that providing decent homes is one of the most valuable services we can offer, and we remain committed to completing this programme.”
The contractor for the Decent Homes programme on the three borough estates,
Mitie Property Services (UK) Ltd, has a local base at Royal Industrial Estate, Jarrow. No one was available for comment when the Gazette tried to contact Mitie headquarters in London.
* Have you been affected by a Decent Homes delay? Call our newsdesk on 427 4858.