A SOUTH Tyneside training provider has won praise for boosting the skills of the region’s workforce.
Talent Training UK’s advisers work within companies to train, support and assess learners, providing apprenticeships mainly for over-19s in customer service settings.
The independent learning provider, based at Monkton South Business Park in Hebburn, has been rated as good by Ofsted after an inspection in November.
Lead inspector Derrick Spragg said: “A significant outcome of the programmes Talent Training provides is learners become motivated to engage in new working practices, work with changed business arrangements and different organisational cultures.
“Many are refreshed in their attitudes towards their jobs and gain new energy, confidence and enthusiasm.
“In the larger companies, employee turnover and absence rates have reduced.
“Most learners make good progress to higher-level training, additional qualifications or more highly-skilled job roles.”
A large majority of learners achieve well, and those in the current year are making good progress, he added.
They are highly motivated to learn and apply their new skills and working practices well.
Many older learners are achieving qualifications for the first time.
Mr Spraggon added: “Training and coaching sessions interest and engage learners. Training is highly relevant to learners’ work.
“A wide range of assessment methods are used very well to support learners’ progress.
“Particularly effective employer engagement and workforce development strategies inform and enrich learning.
“Good curriculum development and management support effective training.”
The company, established in 2001 as part of the HarperCo Group, was previously rated as good by Ofsted in 2009.