Warning over bank details e-mail scam

BE WARY ... Harry Ferguson's warning.
BE WARY ... Harry Ferguson's warning.

A BANK customer is warning others to be aware of an online scam by fraudsters.

Harry Ferguson was shocked when he received an e-mail claiming someone had been trying to log into his online banking account.

The warning asked him to send his banking details by a certain date, or his account would be suspended indefinitely.

But the 66-year-old’s suspicions were immediately raised as, despite being a Lloyds customer since 1974, he doesn’t have an online bank account.

Mr Ferguson from Alice Street, South Shields, said: “I couldn’t believe it when I got the e-mail – I don’t even have an online bank account.

“But for people that do, it could be quite easy for them to panic and send the fraudster their details, as it looks official.

“But was more concerning was it is quite threatening, with deadline dates people have to comply by before their accounts are suspended.

“I just want people to be aware of this scam which seems to be doing the rounds so no one falls for it.”

South Tyneside Council’s Trading Standards team have issued the following advice to residents:

* Treat all e-mail with a degree of caution even if it looks genuine.

* Remember banks will not generally ask you to click on a link to log on to your account.

* Never use a link in an unexpected or suspicious e-mail, always find the legitimate address of the site yourself.

* Report suspicious e-mails to both your e-mail provider as spam and the company they claim to be from.

* If you think to have been a victim of such a scam, contact the legitimate company as soon as you can.

For further advice, contact the Citizens Advice Consumer Service Citizens on 0345 040506.

Twitter: @shieldsgazlisa