Woman’s £138 bill for obstructing Metro doors

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A SOUTH Shields woman has been fined for obstructing the doors of a Metro train, causing a delay to the service.

Rachael Bolton, 21, of Simonside Hall, pleaded guilty to obstructing the doors on a Metro train, at South Shields on December 10 last year.

She appeared at North Tyneside Magistrates Court on february 26 and was fined £28, plus a £20 victim surcharge and £90 costs.

This latest prosecution comes after Metro launched a campaign to encourage people not to obstruct train doors.

Sharon Kelly, director of customer services and operations at DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, said: “We really want passengers to understand the impact that obstructing the train doors can have.

“It’s dangerous and causes damage which can lead to trains being taken out of service, which has a knock-on effect on reliability.

“If trains are taken out of service, it means passengers are delayed, and it costs a lot of money to repair these trains too.

“We launched the doors campaign to raise awareness of the dangers of obstructing the doors and because we would rather not prosecute and fine people.

“We know some people think it’s OK to hold the doors open – they might even think they’re being helpful by holding them open for other passengers.

“But it is dangerous, we will prosecute them and they could be fined up to £1,000.”

The Metro doors campaign includes a specially-commissioned animation, featuring cartoon characters who receive a range of injuries as a result of obstructing train doors.

The film is being used on Metro’s social media channels in a bid to educate passengers about the dangers and reduce the number of incidents of people obstructing train doors.

To view the animation go to: http://www.youtube.com/watch?v=_0EEucaCQuA&feature=youtu.be

As well as being dangerous, obstructing the doors of Metro trains is costly and causes major disruption to services.

If the doors of a train are damaged, the train must be taken out of service to be checked and repaired, causing inconvenience to hundreds of passengers at a time.

To view CCTV footage of people who have become stuck or dragged as a result of obstructing train doors go to: http://www.youtube.com/watch?v=exqBIx-V-_Y&feature=youtu.be


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