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Family unhappy with repairs to their home

FED UP ... Andrew Shank and partner Joanne Archer, pictured with children Lily and Harry, are unhappy with repairs carried out by South Tyneside Homes.

FED UP ... Andrew Shank and partner Joanne Archer, pictured with children Lily and Harry, are unhappy with repairs carried out by South Tyneside Homes.

A FED-up family who moved to South Tyneside to raise their children say they just want a clean house to live in.

For the last three months, Joanne Archer, partner Andrew Shank, and their children Harry, three and Lily, two, say they have been forced to live away from their home in Sunderland Road, Cleadon Park, South Shields.

They were placed into temporary accommodation in Marsden while a twisted ceiling joist in their living room was replaced.

However, Mr Shank, 48, who was handed back the keys to his home last week, says the work is not up to scratch.

He said: “For the past three months we’ve been decanted out while our home is fixed up. But it’s still a mess.

“The ceiling is full of bumps, they’ve ripped down shelves in the bedroom and left them, plus there’s piles of rubble in the garden and dust everywhere.

“I don’t think it’s very suitable when we have young children.”

However, South Tyneside Homes (STH), which owns the property, has said the ‘repairs completed were found to be of a good standard and the property suitable for the tenants to return’.

The family moved into the house two years ago, after doing an exchange and relocating from Winchester in Hampshire.

Mr Shank says broken doors, which have locks on, were supposed to have been replaced, but they have been left damaged.

He said: “They’re claiming that we put them on, but they were like that when we moved in,

“We were told that they were supposed to be replaced, but now they seem to have changed their minds.

“We moved back to South Tyneside to be closer to family, and because we know it’s such a lovely place to live and bring up our children – but the housing isn’t up to standard.”

A spokeswoman for STH said: “The tenants took this property as part of a mutual exchange. When tenants accept an exchange property they accept its current condition.

“The tenants were moved out of the property while structural work was carried out on a twisted joist.

“Following the work, replastering was required and the tenants were given £200 to cover redecorating costs.

“The property was inspected last Thursday and the repairs completed were found to be of a good standard and the property suitable for the tenants to return.”

She added: “The tenants have carried out a number of alterations themselves which are not acceptable under the terms of their tenancy agreement and they are required to rectify.”

Twitter: @shieldsgazvez

 

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