THE Meadows Care Home is not taking in any new residents until improvements are carried out.
A spokesman for owners, Tamaris Care Properties, said: “We have been implementing a comprehensive action plan that has included the appointment of a new manager, and have recently taken on additional trained nursing staff.
“The CQC has acknowledged the home has an appropriate level of staffing.
“The inspectors also acknowledged that staff were receiving training and supervision, but criticised that some experienced staff had not had a formal appraisal recently.
“We are also providing additional supervision and training for staff around assisting residents with their meals.
“The inspectors identified a number of areas for improvement related to aspects of documentation and record-keeping.
“We recognise, of course, that this is important and we have been reviewing our care files as well as providing staff with additional guidance to ensure all care documentation is comprehensive, complete and up-to-date.
“While we carry out further improvements, new admissions remain suspended.”