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Home praised by healthcare watchdogs

UNANNOUNCED VISIT ... Rose Lodge, Hebburn, has been praised by healthcare watchdogs after an inspection.

UNANNOUNCED VISIT ... Rose Lodge, Hebburn, has been praised by healthcare watchdogs after an inspection.

A HOME which cares for adults with learning disabilities has been praised by healthcare watchdogs.

Inspectors for the Care Quality Commission (CQC) visited Rose Lodge in Hospital Drive, Hebburn, on December 28.

The unannounced visit found the home meeting all standards which includes respecting and involving people who use its services and safeguarding users from abuse.

A report compiled by inspectors said patients they questioned spoke very highly of the service with staff described as “good and pleasant.”

Patients were also happy with the care they received.

Clinical nurse manager at the centre, Dennis Davison, said: “I am delighted Rose Lodge has once again received the recognition it deserves.

“From the first round of inspections after the scandal at Winterbourne View in Bristol, our service has shone as an example of good practice.

“The staff deserve this recognition. I am very proud of all the staff and delighted with our second successful CQC report.

“However, we are not complacent, and we will continue to strive to ensure we continue to drive learning disabilities services forward in line with best practice.”

The CQC report noted individual needs and lifestyle choices of patients had been taken into account when care had been agreed, and included input from family members and carers.

The report also said staff spoke to people who used the service in a “polite and respectful manner” which “encouraged decision making and independence”.

Staff training was also up to date and all understood safeguarding and whistleblowing procedures to identify and report bad practices.

Rose Lodge is a 12-bed specialist centre for the assessment and treatment of adults with a learning disability and is run by Northumberland, Tyne and Wear NHS Foundation Trust.

The home was one of five pilot checks which helped form national standards for subsequent inspections of 150 hospitals and care homes across the country.

The CQC is an independent regulator of all health and social care services in England.

The service ensures care provided by hospitals, dentists, ambulances, care homes and services in people’s own homes and elsewhere meets government standards of quality and safety.

Twitter: @shieldsgazlisa

 

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