COUNCILLORS are urging residents in a South Tyneside village to be patient over road disruptions caused by gas works.
Scores of people have voiced concern over disruption to traffic, public transport and pedestrian access on parts of Front Street, Whitburn, due to the work being done by Northern Gas Networks.
Local councillors Tracey Dixon, Sylvia Spraggon and Peter Boyack are asking people to be patient until the work is complete, saying it will be beneficial in the long term.
“The work may be causing temporary disturbance in the short term, but in the long term it will be an asset that will hopefully mean less need to dig up the roads for future repairs,” said coun Dixon.
“We have been liaising with the council and Northern Gas Networks to ensure the views of the residents have been relayed and to come up with some speedy solutions, one of which was to bring in a crossing patrol officer on Front Street during peak times.
“We will continue to monitor the situation as the work continues across Whitburn over the coming weeks.”
The work is to replace about one kilometre of metal gas mains with new plastic pipes.
To carry out the work, it has been necessary to install temporary traffic lights at the junction of East Street and Front Street.
John Richardson, customer operations area manager of Northern Gas Networks, said the company was working with South Tyneside Council to try to ensure minimum disruption to customers.
He said: “We know that no one likes roadworks, but this is essential to ensure a safe and reliable supply of gas and it must be done.
“We always listen to our customers’ concerns, and our customer care officers have been speaking to residents and business owners to address any issues they might have.
“We would like to thank everyone for their patience and understanding while we complete these essential works.”
For more information about the work, call Northern Gas Networks Customer Care team on 0845 634 0508, option 7.