DCSIMG

Mum hits out over damage to her home

ANGRY ... Melanie Kirsopp and daughter Effie with their broken cooker. Inset, the hole left in the ceiling of their home in South Shields.

ANGRY ... Melanie Kirsopp and daughter Effie with their broken cooker. Inset, the hole left in the ceiling of their home in South Shields.

AN angry South Tyneside mum is demanding £2,000 compensation for damage she claims was caused by revamp work at her home.

According to Melanie Kirsopp, contractors employed as part of the Government’s Decent Homes programme damaged her cooker and leather sofa.

They also scratched a laminated floor, left a hole in a ceiling and bent a curtain pole at her three-bedroom house in Australia Grove, South Shields, she says.

Miss Kirsopp, 25, has a daughter, Effie, three, with special dietary needs, but she has been unable to prepare food for her daughter because her cooker is out of action.

The work was carried out by Mitie, but the Bristol-based firm recently lost its Decent Homes contract for the borough because of what the council called “quality and delivery issues”.

Miss Kirsopp said: “We were told by South Tyneside Homes that we would not need to move our settee or other items because the contractors could work around them, but they dragged the settee across the floor, damaging one of the recliners, which no longer works, and scratched the laminated surface of the flooring.

“One of the workmen put his foot through the ceiling, and one of my curtain poles was bent. They also broke the thermostat on the cooker, and I’ve not been able to use it for weeks. Effie has special dietary needs and has to eat healthily, but I have not been able to prepare food for her because the cooker doesn’t work.

“My settee is an expensive Italian make, and the floor and cooker alone will cost a few hundred pounds to replace.

“I think you are looking at between £1,800 and £2,000 to put everything right.”

A South Tyneside Homes spokesman said: “‘We can confirm we have received a complaint from a tenant at Australia Grove. Our contractor is carrying out an investigation.”

Twitter: @terrykelly16

 

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