An elderly woman was rescued by fellow passengers when she fell onto the tracks into the path of an oncoming Metro.
It happened just before 8am today when the woman fell from platform 2 at Jarrow Metro station.
A train was approaching the station and was just a few hundred metres away.
It was forced to stop while passengers rushed to her rescue, helping her back up onto the platform.
Metro Control Room was alerted of the incident by the Metro driver and also by passengers at Jarrow Metro station via the station’s emergency call button.
Paramedics were immediately called and they treated the woman at the scene before she was then taken off to hospital in an ambulance.
A Metro spokesman said: “A female passenger had a fall from the platform at Jarrow Metro station on Tuesday morning a few minutes before 8am.
“An approaching train a few hundred metres from the station saw what had happened and was halted for a brief period of time while the woman was helped back up.
“We are grateful to the other passengers for providing assistance before the ambulance arrived. The woman was taken to hospital for treatment.”
A spokesman for the North East Ambulance Service said: “We were called at 7.53am and dispatched an ambulance which arrived on scene at 8.08am. We took one patient to South Tyneside District Hospital.”
A man who heroically jumped down onto the tracks to rescue the lady has told of how the dramatic moment unfolded.
The man, who wished only to be known as Paul, said: “I was stood on the platform looking towards South Shields and I saw the Metro coming in. I turned back to look the other way and I saw her fall onto the tracks.
“I didn’t even think about it, I just jumped down straight away. I knew the train was coming and I had to get her out the way. Luckily it stopped.
“Another guy, a fireman called Dougie, jumped down after me and we picked her up together and got her back onto the platform.
“I didn’t really notice what was going on up on the platform because I was concentrating on her but I could hear that everyone was panicking. I didn’t even have time to think, my instincts just kicked in and I jumped down after her.
“She was very shaken up and in a bit of pain. I’m a first aider so I stayed with her while she waited for the ambulance along with Dougie.
“I just did what I’d hope anyone else would have done. I had to help her.”
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