Extra charge for ‘appalling’ service: South Shields MP slams ‘insulting’ Metro ticket price rises

Metro
Metro

Shields MP Emma Lewell-Buck has condemned news that Metro return ticket prices are set to rise in the New Year.

Operator Nexus has confirmed the cost of a one zone Adult DaySaver ticket will be increased by 10p from £2.70 to 2.80; the two zone DaySaver is up by 20p from £3.70 to 3.90; and the all zone DaySaver is up from £4.60 to £4.80.

South Shields MP Emma Lewell-Buck.

South Shields MP Emma Lewell-Buck.

But other prices will be frozen or even cut.

Emma Lewell-Buck, who has been a voluble critic of the standards of service across the network, said: “Bearing in mind the appalling Metro service people have had to endure, any increases at all will be seen as an insult to Metro users who have been late for work, for college, university or who have struggled to meet their childcare commitments due to unacceptable delays and failures on the system.”

The cost of standard adult single Metro tickets will be reduced by 10p from January 2, the 60% discount for young people aged 16-18 and 30% discount for students will be maintained in 2016 and the price of a single journey on the Shields Ferry will be reduced by 10p.

All commercial child ticket prices and the cost of the Metro Gold Card, which offers pensioners and people with disabilities unlimited off-peak Metro travel for £12 a year, will be frozen for another year.

Bearing in mind the appalling Metro service people have had to endure, any increases at all will be seen as an insult to Metro users who have been late for work, for college, university or who have struggled to meet their childcare commitments due to unacceptable delays and failures on the system.

Emma Lewell-Buck

Nexus managing director Tobyn Hughes said: “We are keeping Metro fares as low as possible in 2016 while offering savings to customers.

“By keeping the fares low we can build on the growing number of passengers who are using Metro. Passenger numbers are at a five-year high having passed the 39 million mark earlier in the year.

“The price of some fares is being reduced, while customers who choose Pop Pay As You Go can take advantage of an enhanced discount and a fare cap, meaning they’ll always pay less for single and daily travel.

“The average increase in the fares has been set below the rate of inflation for another year. Although some fares have to rise to help to offset increased running costs, Metro remains a very cost-effective way to travel.”