Here’s when all the coronavirus support services will be open over Easter in South Tyneside

South Tyneside council has announced the Easter opening hours of those services which are supporting people impacted by the coronavirus pandemic.

Wednesday, 8th April 2020, 5:31 pm
Updated Wednesday, 8th April 2020, 5:32 pm

Residents have been advised of the opening hours of a number of vital services in the borough ahead of Easter weekend from Friday, April 10 – Monday, April 13.

Here’s a full list of when they will be open:

The Covid-19 Support Hub - which provides signposting to support the most at risk residents who must ‘shield’ or self-isolate and have no other support network, will be open on Good Friday, Saturday, Sunday and Easter Monday between 9am and 1pm. To contact the Hub, call (0191) 424 7575.

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South Shields Town Hall.

The Hardship Fund – which isaimed at those who have lost their jobs or are struggling with reduced incomes, has received 527 applications for help since it was set up just over a week ago.

This service will be unavailable during the bank holiday.

It will close at 5pm on Thursday, April 9 and will re-open at 8.30am on Tuesday, April 14.

For more information about the Hardship Fund or to make a claim for support, visit or call 0191 424 7444.

The Business Support Hub - established to provide proactive help and support, is continuing to make sure help is reaching those businesses which need help the most.

The hub can be contacted by email at [email protected]

Information on the range of loan and grant funding schemes available can also be found at

Customer services centres – these will be closed on Good Friday and Easter Monday.

They are open between 10am-3pm all other days.

The Council’s Contact Centre closes at 8pm on Thursday, April 9 and will reopen at 8am on Tuesday, April 14.

The out of hours number - to be used for emergencies only – is is 0191 455 6111.

Adult social care – a team will be available on 0191 456 2093 to respond to emergency requests.

Pharmacies – A list of pharmacies which are open over the bank holiday weekend can be found on the Council’s website at

Waste collection – Any domestic waste and recycling bin collections scheduled for Good Friday will be collected the following day.

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