Metro apologises for poster blunder at new South Shields Transport Interchange

Keen-eyed passengers have spotted a major error in the new posters put up at South Shields Transport Interchange.

Tuesday, 28th January 2020, 9:27 am
Updated Wednesday, 29th January 2020, 11:43 am
The South Shields Transport Interchange.

Nexus, the operator of the Tyne and Wear Metro service, recently installed new posters at the interchange showing the key destinations that the Metro connects passengers with.

But look a little closer at the posters and a number of residents would be able to spot a major error.

Instead of saying which station was closest to South Tyneside Hospital, the poster accidentally said the borough's hospital was the Queen Elizabeth Hospital, which is actually in Gateshead.

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The new Metro posters said that Queen Elizabeth Hospital in Gateshead was in South Tyneside. Photo by reader Ashley Durrant.

But Nexus confirmed that they were already aware of the mistake and said the poster is due to be removed before an amended one is put in its place.

A Nexus spokesman said: “This item of passenger information will be taken down and amended.

“We were already aware that was an error.

“We’re sorry for any confusion this may have caused bus passengers using South Shields interchange.”

The South Shields Transport Interchange.

It had been under construction since April 2018 and marked a major milestone in the £100million South Shields 365 regeneration masterplan being delivered by South Tyneside Council and partner Muse Developments.

The new trains will feature the likes of wifi, charging points and air conditioning.

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