Police tell of life-saving mental health training

Inspector Steve Baker, Northumbria Police's mental health lead.
Inspector Steve Baker, Northumbria Police's mental health lead.

A life-saving project which helps people in their hour of need could be rolled out elsewhere and in turn help police fund its future here in the North East.

Respond was set up to bring together organisations who help those experiencing a mental health crisis so they can better understand each other’s roles and share expertise.

What we are trying to do, and we have seen this recently with celebrities, royals and sports people, is start that conversation about their mental health and starting to get rid of that stigma.

Inspector Steve Baker

Northumbria Police - which put together the programme with the help of expert health and support experts, is working with other forces, including the Metropolitan Police, looking to take it on following its success.

The cash generated by others using the copyrighted scheme will then be ploughed back into covering training costs in the North East.

Respond has brought together Northumberland, Tyne and Wear NHS Foundation Trust (NTW), the North East Ambulance Service (NEAS), Fulfilling Lives, which supports people with complex needs, and Newcastle City Council.

It gets frontline workers and experts to pool information about how they would deal with a series of scenarios and has been credited with ensuring those in crisis are approached in the best way possible and then get the ongoing care they need.

Inspector Steve Baker, the force’s lead for mental health, said: “Respond has already run 100 sessions across the North East.

“What we have found is that it completely obliterates their misconceptions and really gives an insight into all our roles.

“They leave understanding the process and the focus is always around giving the best quality of care.”

Anyone seeking support for mental health issues first hand or on behalf of a friend or family member is recommended to contact a GP in the first instance.

Insp Baker added: “What I want to say to people is that it’s ok not to be ok.

“One in four of us will become mentally unwell. We all have our physical health, but we have our mental health too.

“Suicide is the biggest killer of men under 45 in this country but, predominantly in the North East, men, for one reason or another, don’t talk about what they are going through.

“What we are trying to do is start that conversation about mental health and get rid of that stigma.”

The Initial Response Team for the South of Tyne area, which offers advice, emotional support from nursing staff and can help people access the right service 24 hours a day, can be called on 0303 123 1145 or emailed via irs@ntw.nhs.uk.

The Samaritans can be called on 116 123 and emailed through jo@samaritans.org and more details can be found on its website www.samaritans.org/ while information about Mind can be accessed via www.mind.org.uk/.

Respond works hand in hand with the Street Triage scheme - which sees a uniformed police officer team up with a mental health nurse.

They attend calls to the police to support those in crisis - in a plain, unmarked car - or can offer advice over the phone.

It also helps them avoid being drawn into the criminal justice system or unnecessarily being detained under the Mental Health Act.

In South Tyneside, the work has helped reduce the number of people detained under the act to 25 in the year to August - with 34% of those then either detained as a sectioned patient under the Mental Health Act or admitted as voluntary patient.

This compares to 136 during the same period in 2014, when 56% were then detained or admitted.

Insp Baker said: “These people have not done anything wrong. They are not well.

“This is about getting them the help they need.

“In the past, police used this to detain people for all the right reasons, but what happens now is we know how to assist them. We might put them in contact with the crisis team, their GP, or alcohol service.

“The feedback we have got from frontline staff is extremely positive. They don’t want to detain people, they want to help them.

“We have situations where people won’t speak to a police officer, but they will talk to a mental health nurse.”

Northumbria Police and Northumberland, Tyne and Wear NHS Foundation Trust (NTW) have been recognised for the Street Triage project.

Sir Simon Wessely’s independent review of the Mental Health Act referenced the force’s team as a case study of good practice when dealing with those with mental health issues who come into contact with police.

Help from the trust is at hand via www.ntw.nhs.uk/selfhelp.