A problem pavement in a ‘street with no name’ is bringing doorstep danger to a £30m South Tyneside housing estate, residents say.
They claim they have suffered three-and-a-half years of disruption due to a failure by developers to bring the path outside their homes up to scratch.
Householders in Garden Gate Drive, on the Trinity South development at Laygate, South Shields, say numerous pleas to builder Keepmoat Homes have failed to bring action.
And they accuse South Tyneside Council of also turning a blind eye – despite repeated complaints of at least two years.
Their catalogue of woe includes raised trip hazards and uneven surfaces, limited street lighting and pavements too high from the road.
They also say raised curbs at the street’s junction makes it impossible for people in wheelchairs to manoeuvre – and their road name sign has been stolen and not replaced.
Retired local government officer Robert Christy, 67, and his wife moved from Scarborough to their new £160,000 four-bed home in late 2014.
Mr Christy claims the council signed off work as being of standard in July 2016 but insists the legal level of competence has never been attained.
He said: “Section 38 of the 1980 Highways Act says pedestrian and vehicular access must be up to standard, and street lighting too.
“This was signed off by the council, but it has never been of a good standard. The last street light didn’t go in until a year ago.
“The pavement is dangerous to pedestrians. If we’d been told it would be hell, then maybe we wouldn’t have moved in. It’s certainly been hellish.
“Keepmoat sent someone round last week to look, but I understand they don’t plan any improvements until December.
“The street sign went missing on Halloween last year – I do tell people it’s the street with no name.”
Neighbour Amanda Oliver, 35, a married mum-of-three, who moved into her £200,000 four-bed home in October 2014, said: “The paths are so uneven that you can’t push a pram safely.
“Because the road hasn’t been surfaced properly, the space between it and the pavement is so high that the bottom of the pram gets stuck on it.
“It means I have to push my double buggy in the road while my five-year old walks on the pavement, which none of us like doing.
“You can understand the area being a bit messy because other building work is going on, but it really is time Keepmoat and the council sorted this particular issue out.”
The regeneration project is seeing Doncaster-based Keepmoat Homes build 223 family homes across 5.6 hectares of land.
The site includes the former Circatex factory and the southern half of Frederick Street.
A South Tyneside Council spokesman said: “The local authority only adopts the infrastructure of a development upon final completion of the works.
“The highways and footpaths do not yet have adopted status. In the interim, they are the responsibility of the developer.”
A Keepmoat Homes spokesperson said: “Our contractors are currently working from the North to the South end of the Trinity South development, laying the final surface topping on all of the roads and footpaths and making any repairs.
“On Friday our contractors were busy completing this work at Place Green, the cul-de-sac immediately adjacent to Garden Gate Drive.
“They will continue on into Garden Gate Drive within the next couple of weeks and we have assured residents that the pavement on Garden Gate Drive will be progressed by the end of June.
“We take the complaints of our customers very seriously and apologise for any distress that has been caused.”