SORRY, but another two complaints about the NHS.
On December 21, my 93 year-old mother fell in her home at 11pm. Her falls monitor alerted Telecare, who attended immediately and she was found on the floor screaming in agony.
She was unable to be moved, therefore they phoned an ambulance instantly before they alerted my wife and I.
We arrived within 10 minutes to see my 93 year-old mother lying screaming on the floor.
I informed the ambulance switchboard that her hip was quite obviously broken.
To cut a long story short, she lay there screaming on the floor with my wife and I until an ambulance eventually attended at 2am some three hours later!
I must say that the paramedics were fantastic getting her on to the stretcher and into the ambulance.
Her hip was pinned. However, a further x-ray showed that her other hip was also broken.
Therefore we are spending a great deal of time visiting her at South Tyneside District Hospital, purchasing weekly parking tickets to find that on three occasions (thus far) the closest to the hospital we have been able to get on an afternoon is halfway down Talbot Road.
This begs the question – where are we expected to park when the well-used and much-needed walk in centre at Palmers is moved to the hospital?
I speak for myself and many, many others when I implore our NHS to leave it where it is.
PS - I sincerely hope that I will never have to go through the ordeal of experiencing a medical emergency and waiting three hours for assistance again in the future.