Help at hand for families

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At Contact a Family, the national charity that supports families with disabled children, we’ve seen a four-fold increase in the number of calls to our free special educational needs (SEN) helpline since last September, when the Government introduced changes to the way children and young people in England with SEN are supported in school and college.

A year on, the education experts on our free helpline regularly speak to parents who need support to navigate the new SEN system, want to know how to get their concerns listened to or need help dealing with complicated paperwork.

One important aim of the SEN reforms was to put children or young people and their families at the centre of any discussion about the support they are offered and to help children with SEN achieve the best possible outcomes. We’re worried that the increase in calls to our helpline about the changes means there is still a lot ofconfusion.

If you care for a child with special educational needs or a disability and you are worried or confused about changes to the way your child is supported at school, you can call our free helpline on 0808 808 3555 for expert advice and support.

Jill Davies,

Contact a Family,