Is HSBC business banking down? Customers report issues with banking service & some left unable to login

Chelsie Sewell
By Chelsie Sewell

SEO and Trends Writer

Published 5th Jun 2023, 10:02 BST
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Customers report issues with HSBC online banking service

HSBC customers across the UK have reported an outage with the online banking service this morning (June 5). Downdetector, which tracks website outages, has received reports from hundreds of users with a spike from around 8.40 am.

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The Downdetector website shows around 500 people have reported problems with the number expected to rise. Although a particular issue is yet to be specified, Downdetector reports 93 per cent of people are having problems with online banking.

People have taken to Twitter to discuss issues they are having accessing HSBC business banking. One person tweeted HSBC to say: “Did you know that your business banking website is down? Can’t log on. Site not loading at all.”

In response, another said: “Same here, a weekly issue now with @HSBC_UK it seems.” A third asked: “Is business Internet banking down?”

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HSBC has seen profits soar, thanks in part to its buyout of SVB UK (image: AFP/Getty Images)HSBC has seen profits soar, thanks in part to its buyout of SVB UK (image: AFP/Getty Images)
HSBC has seen profits soar, thanks in part to its buyout of SVB UK (image: AFP/Getty Images) | AFP via Getty Images

Downdetector tweeted to inform customers of the outage. It said: “User reports indicate HSBC is having problems since 8:52 AM BST. http://downdetector.co.uk/status/hsbc/ RT if you’re also having problems #HSBCdown”

Related topics:HSBCPeopleTwitter

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