'˜Willing victims' hampering fight against scammers
Nuisance calls, mail scams and rogue traders targeting vulnerable people are though to cost UK councils about £4.5bn every year.
Members of South Tyneside Council were told about efforts to get to grips with the issue, including referral services and personal advice.
Advertisement
Hide AdAdvertisement
Hide AdBut sometimes, despite being shown evidence they are being taken advantage of, some refuse to admit they have been conned.
Susan Bell, the council’s fair trading officer, said: “Part of the problem is some people are willing victims.
“It’s difficult to get the balance right between giving people sound advice and telling people what to do.
“If people want to pay scammers, even though we know they’re committing crimes, it’s really difficult to stop them.”
Advertisement
Hide AdAdvertisement
Hide AdShe also likened the effect of some scams to ‘brainwashing’ in the effect they have on victims.
In one instance, she said, a bank manager had alerted the council after refusing to renew a victim’s chequebook due to the amount of suspect cheques she was writing.
Social isolation and loneliness are factors which make people more susceptible to fraudsters.
James Harrison
James Harrison , Local Democracy Reporting Service