Hays Travel announces job losses of up to 878 after Spain quarantine restrictions

Hays Travel has confirmed it is looking to cut up to 878 jobs out of a total workforce of 4,500 due to the impact of coronavirus and travel restrictions.

By Fiona Thompson
Monday, 3rd August 2020, 4:07 pm
Updated Monday, 3rd August 2020, 4:40 pm

The Sunderland-based travel company said the Government's decision to advise against non-essential travel and reimpose quarantine requirements for holidays to Spain "triggered the cancellation of hundreds of thousands of holidays".

In a statement, owners John and Irene Hays said: "We are devastated that after all of our efforts and the huge investment we've made we now face losing some of our valued employees, through no fault of their own.

"Following the decision to ban travel to Spain and the changes in furlough conditions coming at the same time, we have had no choice.

Hays Travel, which is based in Sunderland, has confirmed it is looking to cut up to 878 jobs.

"We are also devastated for everyone who may lose their job and we will do all we can in consultations to help them, as we focus on retaining as many people as possible and rebuilding consumer confidence through our renowned friendly and knowledgeable customer service."

It comes just days after the firm, which bought Thomas Cook late last year after its collapse, said it was looking to expand its homeworking team, looking to take on self-employed staff who had no previous experience of the industry, adding to the 200 consultants it employs on that basis.

It said it had retained the majority of its 3,000 retail staff working from home during lockdown and had now re-opened the majority of its 650 branches around the UK.

John and Irene Hays at the Sunderland Echo Portfolio Awards in 2019.

The company, launched by John 40 years ago as he set up a desk in his mother’s shop in Church Street in Seaham, has previously said it was looking to bounce back from the coronavirus crisis with refund guarantees and UK breaks.

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Hays Travel's headquarters in Keel Square, Sunderland.

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