In a year when GP appointments were more likely to be a phone call than a face-to-face meeting, it seems patients’ satisfaction with their local surgeries has remained high.
The survey contacted 2.4 million people from January to April of this year to gather information on how patients feel about their local GP service, and around a third of them responded.
Across the country, 83% of people described their overall experience as ‘very good’ or ‘fairly good’, slightly higher than last year’s rate of 81.8%.
But two-in-five (42%) admitted to avoiding making an appointment when they had needed one.
The most common reason for this was not wanting to be a burden on the NHS, followed by not wanting to catch Covid.
Are you happy with your local GP practice? Here we reveal the GP practices in South Tyneside Clinical Commissioning Group area which were voted the best by you.
9. Stanhope Parade Health Centre
There were 501 survey forms sent out to patients at Stanhope Parade Health Centre. The response rate was 28%. Of these, 58.65% said it was very good and 33.61% said it was fairly good. Photo: Google Maps
10. Farnham Medical Centre
There were 398 survey forms sent out to patients at Farnham Medical Centre. The response rate was 35%. Of these, 58.23% said it was very good and 24.76% said it was fairly good. Photo: Google Maps
11. Wawn Street Surgery
There were 388 survey forms sent out to patients at Wawn Street Surgery. The response rate was 38%. Of these, 57.65% said it was very good and 32.74% said it was fairly good. Photo: Google Maps