Our GP surgery is the first point of contact if we find ourselves unwell, often described as the “front door” of the NHS.
The support we receive can have a big impact on our health, from medications to treatments, tests and referrals for onward care.
Patients in Northumberland are shedding light on their experience with their GP surgery in the latest GP Patient Survey, produced by Ipsos on behalf of NHS England.
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March 2025, with the 2026 survey currently underway.
It gathers information on how patients feel about their local surgery. Patients were asked a range of questions about their last appointment as part of the survey, including whether they felt their needs had been met.
Across the country, the majority of patients said their needs had ‘definitely’ been met (57%) or had been met ‘to some extent’ (33%).
Here we reveal the surgeries in Northumberland which are meeting patients’ needs the best. Surgeries are ranked by the proportion of patients who said their needs had ‘definitely’ been met during their last appointment.
17. Burn Brae Medical Group, Hexham Primary Care Centre - Hexham
There were 250 survey forms sent out to patients at Burn Brae Medical Group, Hexham Primary Care Centre in Hexham, and the response rate was 40%. 72% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 28% said they were met ‘to some extent’. | Google Maps
18. White Medical Group, Ponteland - Newcastle Upon Tyne
There were 262 survey forms sent out to patients at White Medical Group, Ponteland in Newcastle Upon Tyne, and the response rate was 42%. 70% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 26% said they were met ‘to some extent’. | Google Maps