BENEFITS EXPERT: Apply now to ensure you get Warm Home Discount award


The are two groups of people who can claim, pensioners receiving the Guaranteed element of Pension Credit automatically qualify for the payment. If you have only recently started to get Guaranteed Pension Credit we would advise to call the Warm Home Discount Team on 0800 731 0214 to make sure your details are on the system.
For those customers not getting Guaranteed Pension Credit then you can potentially qualify under the Broad Scheme. This is a minimum requirement and some energy companies may actually extend the scope so always check with them.
The Benefit requirements are:
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Hide AdIn receipt of one of the following means-tested eligible benefits
Income Support
Income based Jobseekers’ Allowance
Income-related Employment and Support Allowance (which includes a work-related activity or support component)
Universal Credit (low income elements)
Pensioner Premium or Higher Pensioner Premium or Enhanced Pensioner Premium
Limited Capability for work element with or without Work Related Activity element
And the benefit must include one of the following:
Child element for children aged 5 or under
Disabled child element
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Hide AdHave a gross annual household income of less than £16,190 and at least one of the following applies:
The account holder is living with mental or physical disability or illness
The account holder is of pensionable age
There's a child living in the house aged 5 or under
You spend 10% or more of household income on energy bills to heat your property.
One issue that might cause a problem is for those people who might be waiting a medical assessment to qualify and due to COVID this hasn’t taken place. To date we are not aware if provision is in place to protect Warm Home applicants so our advice is to claim if you’re awaiting a medical assessment and let the energy provider know. If we get more information around this point then we will update readers.