'Stay vigilant' - South Tyneside Council issues scam warning to residents
‘If you are unsure whether a caller is genuinely from the council, do not let them into your home.’
South Tyneside Council has been alerting residents to a scam which criminals might be attempting in the borough.
The authority says there are reports of at least one individual claiming to be from its housing department. The person turned up at a resident’s home, unannounced and without producing any identification.
Residents are advised that:
* All South Tyneside Housing and council staff and contractors are obliged to carry official identification and should be happy to show it when they are asked.
* Genuine council officers should never object if you ask to see their photo ID badge.
* If you are unsure whether a caller is genuinely from the council, do not let them into your home until you’ve verified that they are who they say they are.
A council statement on social media said: “We’ve been made aware of a report of someone claiming to be from our Council Housing team who attended a resident’s home without a scheduled appointment and did not carry any official identification.
“Unfortunately, some individuals may falsely claim to represent organisations to gain access to properties or personal information.
“Please stay vigilant, particularly if a visitor arrives unexpectedly or asks to see personal documents.
“If you believe you have been targeted by a scam, report it to Action Fraud and contact the police if you feel threatened.
“Help protect yourself and others by sharing this message. Thank you.”
Anyone with concerns should contact the council directly using their official contact details, which are on their website, www.southtyneside.gov.uk/contactus.