Produced by Ipsos on behalf of NHS England, the 2023 GP Patient Survey asked people across the country what they think about their local GP practice.
It surveyed 2.7 million people between January and April 2023 and had a response rate of 29%.
The results show 14.2% of respondents were unhappy with the overall experience provided by their local doctor’s surgery – the highest rate in six years and 0.6 percentage points greater than last year when 13.6% said they found their experience either fairly poor or very poor.
Almost three quarters (71.3%) had a positive experience of their GP surgery, saying their overall experience was either ‘very good’ or ‘fairly good’ – the lowest rate in six years.
In addition, 14.5% said their experience was ‘neither good nor bad’.
Here we reveal the worst/best GP surgeries in South Tyneside, according to the survey.
17. Whitburn Surgery
Whitburn Surgery, on Bryers Street in Whitburn, was rated “good” by 86.5% of patients, “poor” by 4.4% of patients and “neither good nor poor” by 9.1% of patients. | Google Maps Photo: Google Maps
18. Albert Road Surgery
Albert Road Surgery, on Albert Road in Jarrow, was rated “good” by 90.3% of patients, “poor” by 3.4% of patients and “neither good nor poor” by 6.2% of patients. | Google Maps Photo: Google Maps
19. Marsden Road Health Centre
Marsden Road Health Centre, on Marsden Road in South Shields, was rated “good” by 93.6% of patients, “poor” by 2.9% of patients and “neither good nor poor” by 3.4% of patients. | Google Maps Photo: Google Maps
20. The GP Suite
The GP Suite, on Wear Street in Jarrow, was rated “good” by 84.8% of patients, “poor” by 2.5% of patients and “neither good nor poor” by 12.8% of patients. | Google Maps Photo: Google Maps