£7million Customs House refurbishment plans take major step forward

South Tyneside Council has announced that a contractor has been appointed to deliver the £7million transformation of the Customs House.

GMI Construction Group is set to deliver the refurbishment project to the beloved cultural venue, on Mill Dam.

The appointment marks a major milestone in the plans to transform the Grade II listed riverside building into a modern, high-quality cultural destination while preserving its rich heritage.

Backed by a Local Regeneration Fund investment secured by South Tyneside Council in 2023, the local authority sees the project as a key element in the wider regeneration of South Shields town centre and riverside.

The plans for the Customs House include improvements within the main building, with internal upgrades to décor and layout.

The existing café and restaurant spaces will be retained and enhanced, as well as the introduction of a new bar on the venue’s first floor.

A light-filled atrium linking buildings across Daltons Lane, as well as refurbishing and extending the neighbouring workshop spaces are also part of the plans.

‘An exciting step forward’

Cllr David Royal, Lead Member for Economic Growth, Investment and Regeneration at South Tyneside Council, has welcomed the appointment of a contractor to deliver the multi-million-pound refurbishment project.

He said: “Appointing GMI Construction is an exciting step forward for this landmark project and we’re delighted to welcome them on board.

“The Customs House is at the heart of South Shields’ cultural offer, and these plans will ensure it continues to thrive as a vibrant, modern venue.

“This investment will not only enhance the experience for audiences and performers but will also boost footfall and strengthen the link between the town centre and riverside, supporting our vision for an exciting, connected place.”

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‘We are excited’

Kelly Anders, CEO at the Customs House, has expressed her delight that the South Shields cultural venue will play a major role in shaping the future of the Mill Dam area.

She commented: “We are absolutely delighted that The Customs House will benefit from this major capital refurbishment, and we extend our sincere thanks to South Tyneside Council for their support.

“Our collaboration with GMI and the other agencies involved in the project is already underway, and there is a real sense of momentum building.

“We are excited about what lies ahead and proud to play a central role in shaping the future of the Mill Dam area as part of this ambitious new vision.”

Preserving the heritage of the Customs House

Dean Hope, GMI Commercial Director for the North East, has promised that the work will preserve the heritage of the Customs House while positioning it as a key venue for the future.

He added: “We proud to have be entrusted with delivering this transformative project for such a historic and much-loved building.

“The Customs House holds a special place in the heart of South Shields, and this refurbishment will preserve its heritage while reimagining its future as a truly inclusive, vibrant cultural venue.

“GMI is committed to delivering projects that bring lasting social value to communities, and we’re excited to help shape a new chapter for this iconic building that will engage and inspire future generations.”

Refurbishment work at the Customs House is expected to get underway in the autumn.

South Tyneside Council states that it will take around eight months to complete.