South Tyneside Council issues 'scam call' warning - people asked for bank details on phone
A warning has been to local residents after members of the public were asked for bank details on phone calls.
South Tyneside Council has been forced to issue a warning to residents across the borough after they were made aware of “scam calls” made by people claiming to be from the local authority.
It is understood some residents have been asked to hand over bank details on phone calls to upgrade a Telecare device.
These are sensors and alarms designed to help vulnerable people live independently in their homes.
A statement shared by South Tyneside Council reads: “We have been made aware of a resident being asked for bank details over the phone to upgrade their Telecare device.
“Our Technology and Independence Team will never ask for your bank details over the phone to upgrade equipment. Please be aware that most Telecare devices in South Tyneside have already been upgraded.”
The authority advises anyone who is unsure during a call to hang up and call them on 0191 455 5523.