South Shields ear care clinic celebrates after 'Good' rating from regulators
A clinic providing earwax removal services has been rated ‘Good’ by regulators with inspectors praising its patient care.
A South Tyneside ear care clinic is celebrating after being rated as ‘Good’ following a recent inspection by regulators.
Cleadon Ear Care, based at The Nook, in South Shields, received the rating across all areas from the Care Quality Commission (CQC).
The clinic was praised by the independent health care regulator for “treating patients with kindness and compassion in a clean and welcoming environment”.
Inspectors were impressed with the “culture of continuous improvement” and how well the clinic protects patients’ privacy and dignity.
Cleadon Ear Care was founded by Katrina Morris, a speciality Nurse Practitioner with over 13 years’ experience in the NHS, to provide relief to those suffering from impacted earwax, an issue that can cause many health problems but can also often be easily rectified.
Earwax removal is not currently restricted to healthcare professionals, meaning patients can encounter a wide range of providers offering the service.
“Patients should feel confident”
For patients, choosing a CQC-registered provider can provide additional reassurance that the service is operating within a regulated healthcare framework, with standards covering areas such as safe care, infection prevention and control, consent, governance, privacy and dignity.
Katrina, 42, of Cleadon Village, said: “Patients should feel confident about who they trust with their ears. Being CQC registered gives our patients reassurance that our clinic has been independently assessed against the highest of standards.
“Providing safe, professional and compassionate care is at the heart of everything we do and we are delighted that this was reflected in our recent ‘Good’ rating. We would like to thank all of our customers for their ongoing trust and support.”
Cleadon Ear Care’s services, available to both adults and children, include detailed consultations, microsuction earwax removal (a safe and comfortable method recommended by the NHS), irrigation and general ear health support.
Katrina said her clinic provides a welcoming environment where each patient receives personalised care, ensuring relief from earwax build-up and improvement in overall ear health.
Cleadon Ear Care, situated near Subway at The Nook, is registered and regulated by the CareQuality Commission UK and the Nursing and Midwifery Council.
The clinic is accepting new clients and encourages anyone experiencing ear discomfort, tinnitus, or hearing difficulties to book a consultation. Home visits may be available.
For more information or to book online, visit https://www.cleadonearcare.co.uk/