South Tyneside's NHS Trust launches its first 'fully dementia-friendly' hospital ward

South Tyneside's NHS Trust has launched its first "fully dementia-friendly" ward to help patients have a calming stay in hospital.

South Tyneside and Sunderland NHS Foundation Trust has officially opened its first fully dementia-friendly inpatient ward at South Tyneside District Hospital.

The specialist ward is designed to improve the experience of older people when they need to stay in hospital.

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Based in Ward 8, it is the first of a series of refits across the Trust that will use features that are proven to have a calming influence or can help avoid confusion.

The ward was initially used during the pandemic as an Intensive Care Unit but was freed up after a tailor-made £3 million replacement was set up on its ground floor.

Deputy Ward Manager Sam Nicholson, Deputy Directorate Manager for Rehab and Elderly Medicine Tammy Steven, Nurse Consultant for Older Persons Chris Cairns and Senior Building Officer Andy Robson. Photo: South Tyneside and Sunderland NHS Foundation Trust.Deputy Ward Manager Sam Nicholson, Deputy Directorate Manager for Rehab and Elderly Medicine Tammy Steven, Nurse Consultant for Older Persons Chris Cairns and Senior Building Officer Andy Robson. Photo: South Tyneside and Sunderland NHS Foundation Trust.
Deputy Ward Manager Sam Nicholson, Deputy Directorate Manager for Rehab and Elderly Medicine Tammy Steven, Nurse Consultant for Older Persons Chris Cairns and Senior Building Officer Andy Robson. Photo: South Tyneside and Sunderland NHS Foundation Trust.

The design choices that are now based in the ward include:

  • Walls painted in pastel colours to create a calm environment.
  • Diffused lighting to reduce shadows, which can cause people to trip or cause upset if someone is experiencing hallucinations.
  • Colour-coded bays which are blue on one side and green on the other, helping patients identify their own bed more easily if they are returning to their space.
  • Toilet doors painted in bright yellow, with images added so those who struggle with words know where to find the loo.
  • Entrances to each room or bay are painted their own colour and are numbered to help guide people to where they are recuperating.
  • Doors to staff areas and the rooms beyond are painted white, so they blend in with the main corridor.

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Chris Cairns, the NHS Trust’s Nurse Consultant for Older Persons, has led the dementia-friendly design alongside CHoICE, the Trust's subsidiary which runs its facilities.

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Yellow has been used to designate rooms which are for patients, with pictures used to show each one's purpose. Photo: South Tyneside and Sunderland NHS Foundation Trust.Yellow has been used to designate rooms which are for patients, with pictures used to show each one's purpose. Photo: South Tyneside and Sunderland NHS Foundation Trust.
Yellow has been used to designate rooms which are for patients, with pictures used to show each one's purpose. Photo: South Tyneside and Sunderland NHS Foundation Trust.

He said: “We’ve worked hard to incorporate many features into the refit of this ward, putting research into practice to help keep them safe.

“We know staying in hospital, which is somewhere unfamiliar and can be quite busy, is an unsettling time for anyone if they’re feeling unwell or recovering from an injury or surgery.

Different colours have been used to help set out different sides of each bay. Photo: South Tyneside and Sunderland NHS Foundation Trust.Different colours have been used to help set out different sides of each bay. Photo: South Tyneside and Sunderland NHS Foundation Trust.
Different colours have been used to help set out different sides of each bay. Photo: South Tyneside and Sunderland NHS Foundation Trust.

“We know it’s extra hard for those who have dementia, are experiencing delirium or maybe struggle to see or hear as well as they once did.

“Now it will be very clear which areas are for them. 

“Even something as simple as being able to say to someone, ‘Your bed is in the green area’ will be much easier for them to understand than if we point to numbers or words.

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Ward 8 has been fitted out to use colours to help direct patients to different areas. Photo: South Tyneside and Sunderland NHS Foundation Trust.Ward 8 has been fitted out to use colours to help direct patients to different areas. Photo: South Tyneside and Sunderland NHS Foundation Trust.
Ward 8 has been fitted out to use colours to help direct patients to different areas. Photo: South Tyneside and Sunderland NHS Foundation Trust.

“We’ve already used diffuse lighting in other areas and we know it helps because patients don’t think they’re going to trip over what is really a shadow or think it’s something it’s not if they are experiencing delirium. 

“Now the ward is finished, I think it looks really good, it’s bright, modern and will be a real asset to our Trust. Most of all, it will make a difference to our patients.”