Metro bosses urge passengers to wear face masks when travelling on public transport

People travelling on the Tyne and Wear Metro are being advised to wear face masks in line with the latest Government guidance.

Metro operator Nexus has issued fresh guidance for passengers in light of the latest announcements made by the Government on Monday, May 11.

All those using the Metro, the Shields Ferry and bus and rail services are being urged to follow the advice by the regional transport body – which includes face covering plus signs at stations and messaging to help people distance while using stations and vehicles.

Metro bosses have urged passengers to wear face masks when travelling.

People should now aim to wear a face covering when in confined public spaces, such as some shops and public transport.

Huw Lewis, Customer Services Director, at Nexus, said: “People should avoid using public transport and only make essential journeys, but if you need to travel then we want to make sure you can do so with confidence.

“Our message is to follow what the Government says, wear a face covering when using public transport, as you should in other confined spaces including some shops.

“This is a small step we can all take to help fight coronavirus, by reducing the chance of passing infection to other people.

“Passengers should continue to keep two metres from other people as much as possible, with face covering – such as a scarf or mask – providing an extra layer of protection when it is not always possible to do this.

“We are making sure stations, Metro trains and the Shields Ferry are cleaned to the highest standard, and that there is clear information on how to distance as you travel; bus companies are doing the same.

“We are following Government advice closely to provide covid-secure environments for our passengers throughout public transport.”

Nexus is also issuing protective visors for its own frontline employees to wear when carrying out their duties.

Passenger numbers in Tyne and Wear are around seven percent of normal levels with most people heeding advice to use public transport only for essential journeys.

A message from the Editor:

Thank you for reading this story on our website. While I have your attention, I also have an important request to make of you.

In order for us to continue to provide high quality and trusted local news on this free-to-read site, I am asking you to also please purchase a copy of our newspaper.

Our journalists are highly trained and our content is independently regulated by IPSO to some of the most rigorous standards in the world. But being your eyes and ears comes at a price. So we need your support more than ever to buy our newspapers during this crisis.

With the coronavirus lockdown having a major impact on many of our local valued advertisers - and consequently the advertising that we receive - we are more reliant than ever on you helping us to provide you with news and information by buying a copy of our newspaper.

Thank you.

How to subscribe to the print edition

It’s easy to subscribe to your local newspaper. We have arranged a special 20 per cent off subscription offer for people to take advantage of. Visit, choose the newspaper title, the type of subscription and enter your details.