Commuter chaos as Metro trains suspended due to points failure
The Metro trainline is suspended in both directions
There is morning disruption for commuters with trains between Sunderland and Newcastle and Sunderland and South Shields currently not operating.
Nexus have confirmed this is due to a points failure which has suspended the service in both directions between Pelaw and Brockley Whins, meaning passengers travelling from Sunderland cannot get to Heworth via the Metro service to then travel on to Gateshead, Newcastle, or South Shields.
Passengers are being advised to travel by bus or via the mainline train service.
In a post of social media, a spokesperson said: “Customers travelling to Newcastle and Gateshead from the Sunderland area are advised to use buses 56 and X24 from Sunderland city centre and not board trains to Brockley Whins due to poor bus coverage in the area. The service remains suspended between Brockley Whins and Pelaw.
“Metro tickets and passes can be used on the following bus services: Go North East 9, 24, 25, 26, 27, 35 and the 56 between Gateshead and Sunderland. Stagecoach 18 between South Shields and Brockley Whins, and the X24 between Gateshead and Sunderland.
“Northern Trains are also now accepting all Metro tickets, passes and Pop cards between Newcastle, Heworth and Sunderland in both directions.”
Nexus have confirmed that Metro trains are still running between Brockley Whins and South Hylton, and Pelaw to the Airport but not to timetable.