'Please be vigilant' - Council warns South Tyneside residents of phone scam
South Tyneside Council has asked residents to be vigilant after they were made aware of scam call attempts.
South Tyneside Council is warning residents of a phone ‘scam’ which is targeting the public.
The local authority say they have been made aware of calls being made which claim to be from their Telecare team.
Telecare technology is used to help residents maintain or improve their independence.
An online statement from the Council said: “Please Be Vigilant. We’ve been made aware of a scam where someone is calling residents to arrange an appointment to check their Telecare equipment.
“This is NOT South Tyneside Council Telecare.Please be cautious about allowing anyone into your home if you’re unsure who they are.
“If you receive a call or visit and want to check it’s genuine, please contact our Telecare team directly on 0191 455 5523 before letting anyone in.
“Your safety is important – if something doesn’t feel right, trust your instincts and double-check.”