Power restored to the ‘majority of customers’ in Hebburn and Jarrow following two high voltage faults
Northern Powergrid has been working to restore power in Hebburn and Jarrow following a widespread outage.
The majority of residents and businesses across Jarrow and Hebburn have had their power restored following two high voltage faults.
Northern Powergrid engineers were called the scene to begin repairs to restore power supplies and on Tuesday, July 14, the organisation has confirmed that all but two customers have had their power restored.
The company has stated that the remaining two customers have been connected to an auxiliary supply while engineers work at the scene.
Northern Powergrid has also confirmed that engineers are working to fix the two high voltage faults, with work estimated to be completed within the coming days.
Residents and businesses can track the progress online or reach out to Northern Powergrid should they require any additional support.
A spokesperson for Northern Powergrid said: “We have restored power to the majority of customers and have engineers on site today (14 July) to begin repairs to restore the remaining two customers who are connected via an auxiliary supply.
“We thank customers for their patience while our teams work to fix two high voltage faults, which we estimate will be completed within the coming days.
“Customers can track their power cut online at www.northernpowergrid.com/power-cuts or call us on free-phone 105.
“Lines are open 24/7 to support customers. Those who need additional support can call our dedicated Priority Services Membership line on 0800 169 2996.”
The Shields Gazette understands that the Tyne and Wear Metro network remains unaffected running through Hebburn and Jarrow.