Parkingeye issue statement following Asda parking fines

Parkingeye has issued a statement following a number of complaints after customers were fined at South Shields Asda.

Customers at the store were left furious after receiving a letter from the parking operator Parkingeye incorrectly fining them for failing to pay and display at the store on April, 11.

A number of customers took to social media to share their frustration as signs were displayed on machines in the car park that they were out of operation and there’d be no charge for parking.

Despite that a number of customers were still fined for not paying with many appealing to Parkingeye about the situation.

Asda South Shieldsplaceholder image
Asda South Shields | Google maps

A Parkingeye spokesperson said: “The car park at Asda South Shields features prominent and highly-visible signs throughout providing information on how to use the car park responsibly. For a short period on April 11th, three on-site payment machines were out of order.

“Despite a payment machine being fully operational during this time, all parking charges issued during this period have been cancelled and those affected will be notified by letter.”

The issue has left many customers angry with some refusing to shop at the South Shields branch again due to Parkingeye.

Read South Tyneside’s news on the go with our free email newsletters - bringing the headlines to your inbox. Catch up on the day’s news and sport and enjoy even more from your Gazette. Visit our website here to find out more and sign up.

Related topics:
News you can trust since 1849
Follow us
© 2026 Iconic Media Group Ltd. All rights reserved.Cookie SettingsTerms and ConditionsPrivacy notice